Saturday, February 20, 2010
Babysitting
My wife is a wonderful woman. She routinely babysits for friends and family. On Thursday of this last week she was watching some of our friends' children for them. Our oldest son needed to take a nap. He and our friends' oldest son are the same age. As my wife put our son in bed his little friend came running back to play. My wife looked up and when he saw her he realized that it wasn't play time. My wife instructed him to go back to the family room and that she would be there in a minute. He quickly turned around and, with his eyes still on our son, began to rapidly (he ran) return to the family room. He took a couple of steps and ran right into the corner of the doorway smacking his head. My wife said that it left a pretty nasty mark all across the side of his face. He was alright, it was just a typical little kid injury but she wanted to make sure that his mom was aware of what happened. She picked up the phone and called her to let her know. Our friend was appreciative that my wife had the courtesy and took the time to call and let her know what happened and that everyone/everything was alright. Perfect example of outstanding customer service: going the extra mile.
Labels:
babysitting,
Extra mile
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